Shipping Policy

SHIPPING POLICY

Delivery time for prescription eyeglasses/sunglasses included processing time + shipping time, to help you better estimate the delivery time for your order, please check the table below:

Processing Time

Lens Type

Processing Time

Single Vision -Regular Rx

2-3 Business Days

Single Vision -Strong Rx

5-7 Business Days

Multifocal -Bifocal/Progressive

5-7 Business Days

Blue Light Blocking

3-5 Business Days

Sunglasses / Photochromic

5-7 Business Days

Anti-Fog Glasses

Additional 7 Business Days

Jewelry Glasses

Additional 3-5 Business Days


Shipping Time

Ship To

Forwarder

Price

Shipping Time

US - Standard

USPS

$5.95

7-14 Business Days

US - Expedited

UPS

$29.95

5-10 Business Days


Note

1. We offer free standard shipping on orders over $69 to the US & Canada. In addition, free expedited shipping on orders over $249.
2. Standard delivery may be affected by the ongoing COVID-19, which may take a month. If you need glasses urgently, we suggest you choose expedited shipment.
3. Delivery time may be affected by weather, holidays or natural disasters.


FREQUENTLY ASKED QUESTIONS

Can I track my order?

Of course, you can! You can enter your order or tracking number on the order tracking page in link we send you by email.

When can I enjoy free shipping?

When the amount of your order exceeds $69, you will be entitled to free standard shipping on your order; in addition, if your order is more than $249, you will have free expedited shipping.

How do you deal with shipment delays?

Sometimes, due to weather or customs inspections, etc., shipment delays can occur. Please don't worry, we will be responsible for any logistics issues and will not let our customers experience any loss.

Under normal circumstances: If your order cannot be delivered within 1-2 months, we will process a full refund or re-make a new pair of glasses for you without any additional fees.